Maitri | Domestic Help Services in Guwahati | House Help in Guwahati

This is to bring to your notice a very concerning experience with Sunu Kalita from Sipajhar, who was placed through your NGO and worked at my residence for nearly one year on a 24/7 basis. She had taken a Bihu break for three days and was supposed to return on 15th January. However, when we tried contacting her for confirmation, she stopped responding to calls and messages. Upon checking her room, we discovered that she had left without any prior information, taking all her belongings and also some of our household items, clearly indicating that she had no intention of returning. This is extremely distressing and raises serious questions about the background verification and accountability process followed while hiring candidates. I have also been trying to reach the contact numbers mentioned on your website, but unfortunately, no one has responded so far. I request your immediate attention to this matter and strongly advise that proper verification and responsibility mechanisms be put in place to prevent such incidents in the future. Kindly also ensure that this individual is not placed elsewhere without due caution.

Maitri Eldercare Services has been a big support for our family. The caregiver they provided is kind, patient, and treats my parents with genuine care. We feel much more at ease knowing they are in safe hands. Really appreciate the professionalism and warmth of their team.

Their nanny service has made my life so much easier. The helper plays with my toddler, feeds her properly, and keeps her safe. I can see genuine affection in her eyes.

It has been 6 months now I am seeking service from this NGO and I would like to really thank them for making my life easy. The child care which they have provided is one of the best I have got till now. I would really like to thank you. She really take good care of my child.

We hired a full-time domestic help for my mother-in-law. She treats the entire family with respect and keeps the house spotless. Truly dependable service in Guwahati.

I booked a helper for my parents in Guwahati and the experience has been wonderful. She is punctual, polite, and works with real care. It has brought so much peace of mind to our family.

Their child-care service has been a blessing. My daughter bonded with the nanny within a day because she is so gentle and patient. I can finally work peacefully knowing my child is safe.